KreativMndz Dance Complex Policy

Membership Policy: This is a month-to-month membership agreement. A one-month freeze is permitted every six-months; no more than two-month freezes permitted in one year. Monthly membership and fees are non-refundable. KreativMndz must have at least two weeks’ notification by email to cancel or freeze a membership, otherwise regular monthly charges will still occur.

Effective January 1, 2018, if payment is not received by the 25th of the current month, a 5% fee of the balance will be assessed every week until the outstanding balance is paid and regular drop-in rates may apply. Member will be liable for all unpaid and outstanding balances.

To freeze your membership submit your request: HERE.

*A one-time freeze fee of $15 will apply at the time of processing your request.

All members of the Complex are required to save a card on file for monthly recurring payments due on the 1st of each month. If unsuccessful, a second attempt will process between the 2nd through the 5th to avoid late fees. Special payment arrangements can be made on a case-by-case basis and require approval. Inquire within.

To cancel* your membership submit your request: HERE.

*Please note, once you cancel your membership and choose to sign-up again at a later date, the monthly rate prior to cancelling may not be the same and a new registration fee would apply.

Schedule Policy: Classes may be cancelled without refund on national holidays, during special KreativMndz training events, KreativMndz shows and school breaks. Additionally, membership will not be prorated due to the reasons stated.

Non-refundable Policy: All daily drop-in, class passes, membership, all team competition related items, events, and all paid items are all final once the payment has processed.